Senior Account Manager

Client services  /  Birmingham / Telford  /  Full Time

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Description & responsibilities

At M3.agency, we’ve built a Modern Marketing Model. Full service and fully flexible, we delve, devise and deliver solutions to our clients’ business challenges. We’re cross-platform, multi-channel and on top of every innovation. A creative, pragmatic and smart team producing powerful communications.

This role is a fantastic opportunity for an account manager looking to take the next step, or for a senior account manager who is looking to work on a wide range of sectors with an exciting and forward-thinking marketing agency.

Key responsibilities

You will be managing the delivery of our key client account strategic programmes and campaigns.

  • Project manage the day-to-day running of a range of client accounts

  • Write excellent briefs and police the quality of briefs in your team

  • Deliver engaging briefs with the creative team

  • Support the development on a range of client accounts through logical strategic plans

  • Build strong relationships with clients and colleagues

  • Deliver a range of projects from creative, design, web and production projects through to completion, with in-depth marketing knowhow

  • Analyse and report the performance of your campaigns, pin-point new opportunities, and facilitate change as a way to hit and exceed client expectations and KPIs

  • Develop a deep understanding of each client's business, brands and target audiences

  • Present to clients and prospects

  • Help develop new ideas and techniques for the continued development of client strategy

  • Help introduce new technologies and ways of working - with a keen knowledge of market trends - to support internal growth and efficiency strategies

  • Proactively use all tools and technologies at your disposal

  • Identify and share industry updates, plus emerging tools and technologies

Skills & experience

  • Educated to degree level or higher

  • Minimum 3 years’ experience in a marketing agency

  • Proven track record of working to deadlines and budgets

  • Proven time management skills

  • Strong project management skills and experience, with the ability to manage multiple tasks simultaneously

  • Excellent communication skills (written and verbal)

  • Excellent presentation skills (internal and client)

  • Strong business acumen and analytical skills

  • Ability to work independently

Key attributes

  • Strategically focused

  • A good leader able to manage and motivate team members

  • Be dedicated and hard-working with an eagerness to grow in the role

  • Be passionate about marketing, big brands and digital

  • Help to recommend changes which drive campaign success and ensure these are delivered effectively by your team

  • Integrate with other teams within the agency

  • Highly organised with the ability to multi-task

  • Ambitious, self-motivated with energy and enthusiasm

  • Flexible, versatile and able to cope well under pressure

  • Open, honest and direct - comfortable giving and receiving constructive feedback

  • Not afraid to question things and think critically

  • Be fun, outgoing and willing to learn

  • Willingness to succeed

Benefits of working at M3

After three months’ probation, you can look forward to all this:

  • 25 days' holiday a year (plus bank holidays)

  • Competitive salary & development plan

  • Great working environment

  • Defined contribution pension scheme

  • We invest in your development

  • Part of a close-knit hard-working team

  • 50 days’ work from home allowance

APPLY

If you’re ambitious about your career and are looking to work with a team that feels the same way, M3.agency could be the place.

No agencies or recruiters please.

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