Senior account manager

Description & responsibilities

At M3.Agency, we’ve built a Modern Marketing Model. Full service and fully flexible, we delve, devise and deliver solutions to our clients’ business challenges. We’re cross-platform, multi-channel and on top of every innovation. A creative, pragmatic and smart team producing powerful communications.

This role is a fantastic opportunity for an Account Manager looking to take the next step, or for a Senior Account Manager who is looking to work on a wide range of sectors with at an exciting and forward-thinking marketing agency.

Key responsibilities

You will be managing the delivery of our key client account strategic programmes and campaigns.

• Project manage the day-to-day running of a range of client accounts
• Write excellent briefs and police the quality of briefs in your team
• Deliver engaging briefs with the creative team
• Support the development on a range of client accounts through logical strategic plans
• Build strong relationships with clients and colleagues
• Deliver a range of projects from creative, design, web and production projects through to completion, with in-depth marketing knowhow
• Analyse and report the performance of your campaigns, pin-point new opportunities, and facilitate change as a way to hit and exceed client expectations and KPIs
• Develop a deep understanding of each client's business, brands and target audiences
• Present to clients and prospects
• Help develop new ideas and techniques for the continued development of client strategy
• Help introduce new technologies and ways of working - with a keen knowledge of market trends - to support internal growth and efficiency strategies
• Proactively use all tools and technologies at your disposal
• Identify and share industry updates, plus emerging tools and technologies

Skills & experience

• Educated to degree level or higher
• Minimum 3 years’ experience in a marketing agency
• Proven track record of working to deadlines and budgets
• Proven time management skills
• Strong project management skills and experience, with the ability to manage multiple tasks simultaneously
• Excellent communication skills (written and verbal)
• Excellent presentation skills (internal and client)
• Strong business acumen and analytical skills
• Ability to work independently

Key attributes

• Strategically focused
• A good leader able to manage and motivate team members
• Be dedicated and hard-working with an eagerness to grow in the role
• Be passionate about marketing, big brands and digital
• Help to recommend changes which drive campaign success and ensure these are delivered effectively by your team
• Integrate with other teams within the agency
• Highly organised with the ability to multi-task
• Ambitious, self-motivated with energy and enthusiasm
• Flexible, versatile and able to cope well under pressure
• Open, honest and direct - comfortable giving and receiving constructive feedback
• Not afraid to question things and think critically
• Be fun, outgoing and willing to learn
• Willingness to succeed

Benefits of working at M3

After three months’ probation, you can look forward to all this:

• 25 days' holiday a year (plus bank holidays)
• Competitive salary & development plan
• Great working environment
• Defined contribution pension scheme
• We invest in your development
• Part of a close-knit hard-working team
• 50 days’ work from home allowance