User experience

We specialise in creating websites that are user-friendly, engaging, and inspiring. With our wealth of UX expertise, we can craft your online journey to help you achieve your business goals, whether it's increased sales, more signups, or greater exposure.

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Good UX design focuses on creating a seamless and enjoyable user experience to helps users achieve their goals quickly and easily

Improved user satisfaction and engagement

A well-designed website or application makes it easy for users to find what they're looking for, which can lead to higher satisfaction and engagement.

Increased conversion rates

By simplifying the user experience and making it easy for users to take the desired action, such as making a purchase or filling out a form, good UX design can help increase conversion rates.

Enhanced brand reputation

A user-friendly website or application reflects positively on a brand, which can help improve its reputation and encourage customer loyalty.

Using all our talents

Using all our talents

Great UX design requires a team of skilled professionals working together to create a seamless and engaging experience for users. Our team at includes user interface designers, information architects, product designers, developers, engineers, business analysts, project managers, researchers, and even copywriters. We collaborate to improve the usability, responsiveness, interaction, and brand identity of your online presence.

Whether you're looking to create a new website, app, or management system, our team is here to help. We take a user-centered approach to design, putting the needs of your users at the forefront of every decision we make. This allows us to create products that not only look great, but are easy to use and provide value to your customers.

We can with a plan

We can with a plan

As a UX agency, we take pride in our work and strive to create engaging and user-friendly experiences for your customers. To do this, we begin by thoroughly researching your brand, market, and audience. This allows us to get a deep understanding of your users and create an online experience that resonates with their needs and interests.

We approach every project with a focus on thorough planning and detailed execution. We never stop asking questions and exploring different iterations to ensure that every type of visitor can enjoy the online journey you offer. We consider factors such as whether they are a returning customer, if they are using a location-aware device, and what content, navigation, or call to action will be most useful to them.

Our team is dedicated to creating a thoughtful and well-planned UX design for your website, app, or product. We never stop asking questions and exploring different iterations to ensure that every type of visitor can enjoy the online journey you offer. As we build and deploy your platform, we continuously test and tweak to ensure a flawless user experience.

People first

Like any web design and development agency worth its salt, we know that great tech solutions start by getting to know you personally. Understanding your brand, your business and your goals. Then we look at your audience. What do they want? What are their priorities? What’s going to get them interested? This way, we can create sites that are true to your values, delivering your unique selling points. But that also gives your customers a journey with clear benefits and hierarchy. In tune with the latest best practice, fitted with trustworthy security features and designed for ongoing updates. So you’re in great shape from day one.

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Creating a bespoke website with M3 is one of the most beneficial decisions our marketing department and business as a whole has made. We are better equipped to grow our business than ever before. M3 collaborated with us to create a new website that not only integrates with our way of working, but improves it.

Charlotte Whiteley Marketing Manager at Oxford Plastics

Frequently asked questions

UX design, or user experience design, is the process of creating products (such as websites, apps, or physical products) that provide a seamless and enjoyable experience for the user. It involves researching, planning, and testing to ensure that the product is easy to use and meets the needs of the user.

UX design is important because it can impact how users perceive and interact with a product. A well-designed product can lead to higher satisfaction, engagement, and conversion rates, while a poorly designed product can cause frustration and lead users to abandon it.

The key components of UX design include user research, information architecture, interaction design, visual design, and usability testing. These components work together to create a cohesive and user-friendly experience for the product.

Some common UX design mistakes include not conducting user research, ignoring accessibility guidelines, failing to prioritise user needs, and not testing the product before launch. By avoiding these mistakes, you can create a more effective and user-friendly product.

Investing in UX design can benefit a business by improving user satisfaction and engagement, increasing conversion rates, and enhancing the overall reputation of the brand. It can also help the business differentiate itself from competitors and stay ahead of industry trends.

User experience case studies

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