Account director

Birmingham & Albrighton

Description & responsibilities

At M3.Agency, we’ve built a Modern Marketing Model. Full service and fully flexible, we delve, devise and deliver solutions to our clients’ business challenges. We’re cross-platform, multi-channel and on top of every innovation. A creative, pragmatic and smart team producing powerful communications.

Key responsibilities

You will be developing and delivering the strategy for our key client accounts

  • Develop and optimise client account strategies, leading the relationship through new projects and proposals
  • Manage your account team to deliver the day-to-day running of a range of client accounts
  • Lead the strategic development of a range of client accounts
  • Build strong relationships with senior clients and colleagues to identify new opportunities
  • Have in-depth marketing knowhow to deliver a range of projects from creative, design, web and production projects through to completion
  • Analyse the performance of your campaigns, pin-point new opportunities, and facilitate change as a way to hit and exceed client expectations and KPIs
  • Develop a deep understanding of each client's business, brands and target audiences
  • Present to clients and prospects
  • Introduce new ideas, techniques for the continued development of client strategy
  • Introduce new technologies and ways of working - with a keen knowledge of market trends - to support internal growth and efficiency strategies
  • Proactively use all tools and technologies at your disposal
  • Identify and share industry updates, plus emerging tools and technologies
  • Organically grow your client accounts’ revenue and profits to hit monthly targets
  • Set monitor and report on client KPIs

Skills & experience

  • Educated to degree level or higher
  • Minimum 7 years’ experience in a marketing agency (minimum 5 year as a Senior Account manager)
  • 3 years’ management experience (essential)
  • Proven track-record of mentoring junior team members
  • In-depth knowledge of current marketing techniques, trends and technologies (Knowledge of B2B and B2C marketing, is desirable)
  • Proven track record of working to deadlines and budgets
  • Proven track record of growing/winning business on large accounts
  • Proven time management skills
  • Strong project management skills and experience, with the ability to manage multiple tasks simultaneously
  • Excellent communication skills (written and verbal)
  • Excellent presentation skills (internal and client)
  • Strong business acumen and analytical skills
  • Ability to work independently
  • Ability to lead senior stakeholder relationships

Key attributes

  • A natural leader, mentor and motivator
  • Proactively recommend changes to drive campaign success and ensure these are delivered effectively by your team
  • Awareness of and active integration with other teams within the agency
  • Strong management skills with the proven ability to add value to clients
  • Highly organised with the ability to multi-task
  • Self-motivated with energy and enthusiasm
  • Flexible, versatile and able to cope well under pressure
  • Open, honest and direct - comfortable giving and receiving constructive feedback
  • Not afraid to question things and think critically

Benefits of working at M3

After three months’ probation, you can look forward to all this:

  • 25 days' holiday a year (plus bank holidays)
  • Competitive salary & development plan
  • Great working environment
  • Defined contribution pension scheme
  • We invest in your development
  • Part of a close knit hard working team
  • 50 days’ work from home allowance

Application form

If you’re ambitious about your career and are looking to work with a team that feels the same way, could be the place.